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Business hours: 9AM-6PM EST123 Spiritual Way
Buddha District, Shanghai 200000
China
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Find answers to common questions about our services
Our BaZi readings use advanced AI algorithms combined with traditional Chinese metaphysics. While we strive for high accuracy, remember that readings provide guidance and possibilities, not absolute predictions.
For the most accurate reading, you'll need your exact birth date, time, and location. If you don't know your birth time, we can use 12:00 PM (noon) as a default, but the reading may be less precise.
We recommend getting a comprehensive reading at major life transitions. For ongoing guidance, monthly or quarterly updates can help you navigate changing energies and opportunities.
We accept credit cards, PayPal, and cryptocurrencies (Bitcoin, Ethereum, USDT). All transactions are secured with 256-bit SSL encryption.
Yes, we offer a 30-day money-back guarantee for all services. If you're not satisfied with your reading or course, contact our support team for a full refund.
You can cancel your subscription at any time from your account settings. Your access will continue until the end of your current billing period.
Click on "Forgot Password" on the login page, enter your email, and follow the instructions sent to your inbox. The link expires in 1 hour for security.
Yes, we use bank-level encryption and never share your personal information with third parties. Your birth details are used only for generating your readings.
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